Repeat Prescriptions

Your doctor may agree to let you have a prescription for long-term treatment without need for a consultation every time. Please use the following methods for ordering. Use the tear-off slip attached to your prescription or write out your order and:

  • hand it in at the surgery;
  • securely on-line via the link at the top of this page. If you have not already signed up you will need to come to reception with two forms of ID.
  • post the request to the surgery;

Please do not telephone to request your medication as there can be confusion with drug names, pronunciation and errors can be made when writing out the request. Written requests enable records to be matched more accurately and requests can be processed without interruption from further calls.  

Once we receive your request here, please allow two full working days for prescriptions to be processed before they go off to your pharmacist and remember to take weekends and bank holidays into account. Please note that we are not permitted to interrupt consultations to sign prescriptions or resolve queries.

Local Pharmacies

For queries the local pharmacy telephone numbers are:

  • Boots Ottery St Mary—01404 812503, 
  • Well Ottery St Mary – 01404 812732, 
  • Boots Woolbrook – 01395 579566, 
  • Lloyds Sidmouth-01395 513420,
  • Boots Fore Street Sidmouth - 01395 513307
  • Cranbrook Pharmacy - 01404 514456

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges* apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge. 

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

*These prices are correct as of April 2020.