New Patients

Practice Registration Pack

Register as a New Patient

Our catchment area includes Ottery St Mary, Feniton, West Hill, Whimple, Talaton, Metcombe, Venn Ottery, Southerton. 

Our catchment area also includes some parts of Tipton St John, Harpford, Newton Poppleford, Payhembury, Clyst St Lawrence, Rockbeare and Colaton Raleigh. Patients moving to  these villages should contact us to check where our boundary lies. 

Click here to see a map of our area and use the postcode checker to see if you live within it.

We are not currently taking part in out of area registration schemes. We do not take patients living in Cranbrook therefore if you have recently moved to Cranbrook please contact our colleagues at Cranbrook surgery 01404 819207, 169 Younghayes Road , Cranbrook, Devon, EX5 7DR
http://www.cranbrookmedicalcentre.co.uk/.  

If you are new to our area, welcome!  All new patients are asked to complete a patient registration form and questionnaire, which are available from the practice or by going to the Registration Forms tab on this page. You will then be allocated a doctor. If you have a preference, we will try to accommodate this. 

After registering, please book an appointment to attend for a new patient medical with one of the practice nurses. 

It is important to us that you understand how we share your data. Please read our privacy notices in the General Data Protection page of this web site. 

For existing patients, if your address or details change please let our reception staff know as soon as possible.

Medical treatment is available from the date of registration. Please contact reception for further information. 

GP2GP Electronic Record Transfers

Your GP practice keeps a copy of your health record and in many practices this is now an electronic record (stored on a computer). There are also paper records where letters, test results and hospital reports are kept all together in a folder.

When you change from one GP practice to another, your health record has to be sent to your new GP practice. To get your records moved your new GP practice would ask your old GP practice to send your notes to them. Your old practice would then print out your electronic record and add it to your paper records before sending it all using a secure delivery service. This can take six weeks or more and there is a chance you would need to see your doctor before the notes arrived, especially if you needed a repeat prescription. Your new GP practice would then have to type all your details and your health record back into their computer system.

As most GPs have an electronic copy of your medial record it would be much easier, quicker and safer if they could transfer that information electronically to your new GP's computer and that's were GP2GP can help. GP2GP is the electronic transfer of your health records from one GP to another GP.

GP2GP improves your care as your new GP practice will have your health records available to them in time for your first consultation. As your doctor will have the details of your current treatment and medications, allergies and medical tests from the past you won't have to remember or explain everything on your first visit.

Your paper records are still important and these will be sent to your new doctor by your old GP practice but your treatment will not be delayed in the meantime. 

Temporary Patient Registrations

COVID-19 UPDATE:

Due to most Practices offering remote consultations as the primary method during the pandemic (for example: telephone, eConsult, video call), it may not be necessary to register as a temporary patient, as these consultations can still take place with your registered Practice. However, if you are informed that you need a face-to-face appointment, you may then register as a temporary patient.

If you fall ill with Covid-19 symptoms while on holiday, please dial 111 or your own regular GP.

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If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Disabled Patient Facilities

Disabled patient facilities are also available at this practice. 

This includes car parking spaces, ramp, hand railings and limited mobility toilet.