Update to our Online eConsultation Service
eConsults can be submitted between 8:30am to 6:30pm, Monday to Friday.
If you have an URGENT problem outside of these hours, please dial 1-1-1 for the NHS 111 Service.
In an EMERGENCY, please dial 999.
Practice Services Update
Following recent guidance from Public Health England, our doors are now fully open if you wish to drop off samples that have been requested by a clinician, have a prescription / medical query, or if you wish to make an appointment.
Restrictions on the number of patients we are allowed in the waiting room and reception area are still in place, so wherever possible, and if you have the means to, please try to contact us by phone or online services. COVID-19 has not gone away, and we are still prioritising the safety of our patients and our staff by following strict social distancing guidelines. However, if you wish to make contact with us in person, our reception staff will be happy to assist you.
We have measures in place in the practice to minimise the risk of COVID-19, but we kindly request that you continue to wear a face covering in the building, and do not attend the practice if you have any COVID-19 symptoms.
Thank you for your co-operation.
If you had your 1st Pfizer COVID vaccination before the 27th of February 2021, or your 1st Oxford AstraZeneca vaccination at the practice before the 27th of March, and are yet to receive your 2nd vaccination, you will now be required to contact the National Booking Service to arrange your appointment. At Coleridge Medical Centre we have now come to the end of our allocation to be able to offer 2nd doses of the Pfizer vaccination and the Oxford AstraZeneca vaccination, and we will no longer be contacting patients to make an appointment for them.
Please do not worry! If you are due your 2nd Pfizer vaccination or 2nd Oxford AstraZeneca vaccination, and you were unable to attend the dates we had offered, please contact either the National Booking Service online or by dialling 119, who will assist you in getting an appointment at one of the Mass Vaccination sites.
If this is not successful, please contact the CCG Vaccination Support Service by calling 01752 398836, or by emailing firstname.lastname@example.org
Please CLICK HERE to open the Coleridge Medical Centre leaflet for more information on the 2nd vaccincations taking place (such as locations, side effects, and what to do if you experience a reaction to the vaccine).
If you are asked to provide your NHS number when making an appointment, and you do not know your NHS number, you can find it by accessing this service: https://www.nhs.uk/nhs-services/online-services/find-nhs-number/
COVID-19 Vaccination Status
From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:
the NHS App which you can download from app stores
It may take more than a week for your identity to be checked and verified so you can use this service.
If you cannot access this online service, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel abroad in the near future and have had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.
This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.
When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get proof of your vaccination status before you leave.
NHS Digital Data Sharing Changes
Coleridge Medical Centre is supporting vital health and care planning and research by sharing your data with NHS Digital.
Please watch the below video to understand a little more about how this works:
For more information about what this data sharing means, and how you can opt-out from your data being shared, please click on the link below. PLEASE NOTE: if you wish to opt-out of your GP surgery sharing information for purposes except your own care, this will need to be done by 23rd June 2021.
Welcome to Coleridge Medical Centre
We are a friendly and welcoming GP practice located in the historic market town of Ottery St Mary. We look after approximately 16,000 patients who live in Ottery and the surrounding villages.
We are open Monday to Friday (excluding bank holidays). You can speak to a Patient Services Adviser on the telephone between 08:30 to 13:30 and 14:00 to 18:00. For face to face enquiries you can call in between 08:00 and 18:30.
Our Mission Statement
Coleridge Medical Centre – A Healthy Practice
We aim to provide a high quality, caring, safe and friendly atmosphere within which we help members of our community achieve and attain optimum levels of health.
Ottery St Mary Medical Trust Fund
Established in 1990, the Ottery St Mary Medical Trust has enabled the Coleridge Medical Centre to remain at the cutting edge of general medical practice.
As the demands on the NHS increase, the generosity of those who have donated to, fundraised for, or left a gift in their will to the Trust, has enabled the GP Partners at the Medical Centre to enhance the care provided to our patients. The Trust has invested the funds received in equipment and services which otherwise would not have been funded by the NHS.
The gifts the Trust receives are an acknowledgement of the care the practice delivers to the community. It is, therefore, fitting that the funds help us provide an even better service for Ottery St Mary and the surrounding villages.
The GP Partners, as Trustees, welcome and will consider all requests and suggestions for purchases that will benefit patients and users of the Medical Centre. The Trust is regulated by the Charity Commission and all purchases must meet the criteria set out in the Trust Deed.
Your donations have undoubtedly helped us provide reassurance, dignity and comfort to our patients, whilst potentially saving lives. From pre-birth to end of life, you have made the difference.