GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to sign-up
Leaflet Online Access and Application Form
If you are registered with our practice and over the age of 16, please complete the application for online services bring with you two standard forms of identification (ID). One must be photographic i.e. passport, driving licence (both parts) and one proof of personal ID i.e. financial statement, (bank, credit card, mortgage), benefit statement book/card, original notification letter from DWP confirming the legal right to benefit (child allowance or pension) or the most recent tax notification from HM Revenue and Customs (tax assessment, statement of account, notice of coding, P45 or P60 — UK and Channel Islands).
Please note that if you are a newly registered patient, access cannot be granted for 3 months. However, if you have signed up to our SMS text service, when 3 months have passed we will send you a reminder to book your appointment to bring in your ID, If we do not hear from you we will assume you no longer want to access your record.
We can also consider application from patients under the age of 16, or those who require proxy access e.g. carer or spouse. However, to avoid coercion and to protect data, we will require consent from the subject (patient) to make sure they agree to you having access to their record. If you are a parent/carer who would like access to just booking appointments and ordering medication for under 11 year olds, this can be done through your own SystmOnline account. Please speak to a member of the reception team to set this up. 11-15 year olds can order medication and book appointments and permit parents/carers the same access if desired.
If you are not sure which services you require or need help with online services please contact us.